Working in a call centre might seem like an easy job at first glance. Working in a call centre as a CSR can be a satifying job. Often, opportunities to move up to a team leader or scheduler can be had with the work experience you gain starting at the bottom. If you have the right skills and the desire to improve them. Call centre work is communication, and talking to a diverse range of people can be incredibly satisfying, whether it’s a great group of colleagues or the chance to have friendly conversations with customers all day, every day, ultimately it’s people that make a workplace into more than just somewhere to grind out a living. The mixture of people employed by large call centres can also make colleagues into lasting friends.


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